Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used on the Establish Home website. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This privacy policy details how we collect, transfer, and use your PII in order to provide full transparency to our users.

 

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, address, and or other details to help improve your user experience both as a customer and as a site visitor.

When do we collect information?

We collect information from you when you submit your information via the contact form, sign up to become a member, subscribe to our newsletter, and when you make a purchase.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To follow up with you after correspondence (live chat, email or phone inquiries).
  • To follow up with you after a purchase is made.
  • To send you email communication and, advertisements, promotions, and marketing materials.

How do we protect your information?

  • We use vulnerability scanning and/or scanning to PCI standards.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
  • All sensitive/credit information we collect is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through the gateway provider “Stripe” and are not stored or processed on our servers.

Do we use ‘cookies’? 

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity and to compile aggregate data about site traffic and site interaction. Cookies allow us to offer better site experiences and tools in the future to Establish Home users.

We use cookies to:

  • Understand and save user’s preferences and login credentials for future visits to Establish Home.
  • Compile aggregate data about site traffic and site interactions on the Establish Home website.
  • We may also use trusted third-party services that track this information on our behalf, such as Google Analytics.
  • Track advertisements and their success.
  • Create a customized shopping experience for users.

You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies. Because all browsers are different, look at your browser’s Help Menu to identify the correct way to modify your cookies. If you turn cookies off, some features will be disabled. However, you will still be able to place orders.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice.

This does not include:

  • Other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • When its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
  • Information that is non-personally identifiable. This visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

At our discretion, we may include third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Google's Advertising Principles

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Users can visit our site anonymously.

COPPA

According to the FTC, “COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.”

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • Notify you via email within 7 business days.
  • We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CANSPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Market to our mailing list or continue to send emails to our customers after the original transaction takes place.

To be in accordance with CANSPAM, we agree to the following:

  • Use accurate email addresses.
  • Not use false or deceptive subject lines.
  • Clearly identify the message as an advertisement in a reasonable way.
  • Include the physical address of our business at the bottom of each email.
  • Honor opt-put requests in a timely manner.
  • Monitor third-party email marketing services for compliance with CANSPAM.
  • Allow users to unsubscribe by using the link at the bottom of each email

 

Contacting Us

Once this privacy policy is created, we will add a link to it in the footer of our website so that it is accessible on every page of the website.

If there are any questions regarding this privacy policy, you may contact us using the information on our contact page.

 

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